

PRIVACY POLICY
Aisen ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our skincare OEM/ODM manufacturing services.
Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site .
We may collect the following types of information:
2.1 Information You Provide Directly
Contact Information: Name, company name, email address, phone number, country/region
Business Information: Product development inquiries, formulation requirements, order specifications
Communication Information: Messages you send to us through contact forms, email, or other channels
Account Information: If you create an account, we collect username and password
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect:
Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent, referring website, clicks, and other browsing behavior
Cookies and Similar Technologies: We use cookies to enhance your browsing experience and analyze Site traffic
2.3 Information from Third Parties
We may receive information about you from third-party sources, such as business partners, analytics providers, or social media platforms (if you interact with our content) .
We use the information we collect for the following purposes:
To Provide Services: Respond to your inquiries, provide quotes, process orders, and deliver products
To Communicate: Send you updates about your inquiries, orders, or respond to your questions
To Improve Our Site: Analyze usage patterns to enhance website functionality and user experience
To Market Our Services: Send you information about our products, services, and industry insights (you may opt out at any time)
To Comply with Legal Obligations: Maintain records as required by applicable laws and regulations
To Protect Our Rights: Detect and prevent fraud, unauthorized activities, and security breaches
We do not sell or rent your personal information. We may share your information in the following circumstances:
With Service Providers: Trusted third parties who assist us in operating our website, conducting business, or serving you (e.g., hosting services, payment processors, shipping partners)
For Business Transfers: In connection with a merger, acquisition, or asset sale, your information may be transferred
To Comply with Laws: When required by law, regulation, legal process, or governmental request
With Your Consent: When you have given us explicit permission to share your information
As a global skincare manufacturer serving clients worldwide, your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy .
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage .
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security .
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law .
For business records, we may retain transaction information for up to three years or as required by applicable laws .
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the information we hold about you
Correction: Update or correct inaccurate information
Deletion: Request deletion of your information (subject to legal obligations)
Opt-Out: Unsubscribe from marketing communications
Cookie Preferences: Manage cookies through your browser settings
To exercise these rights, please contact us using the information in Section 12.
Our Site uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
Remember your preferences and settings
Understand how you interact with our Site
Improve website functionality and performance
You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our Site may not function properly without cookies .
For more information about cookies, visit www.allaboutcookies.org .
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit .
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately .
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised "Last Updated" date. For material changes, we may notify you through a prominent notice on our Site .
Your continued use of our Site after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Aisen
Email: aisenchris5@gmail.com
Phone: +86-19076008270
Address: No. 1, Erheng Road, Baiyun District, Guangzhou China
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